Privacy Policy Last updated: 04/03/2026
We, referred to as “Us” or “Our,” are fully committed to protecting your Personal Data and your privacy rights.
This Privacy Policy explains how we collect, store, process and use the information you provide when using the Redmont Vaultex website (the “Website”).
We commit to the following core principles:
• To ensure full transparency in the collection and processing of your Personal Data:
We make sure you are always clearly informed so you can make confident decisions about how your Personal Data is used on our Website or when connecting to third-party trading services. We use multiple channels and methods to deliver accurate, timely and understandable information about our data practices.
When specific disclosures are required by law, we provide them at the right time and in the appropriate format.
We welcome any questions you may have and will provide clarification within legal limits. Feel free to contact us at any time by emailing: [email protected]
• To process your Personal Data only for the purposes described in this Policy:
We may process your Personal Data to make the Website available, connect you with third-party trading platforms (the “Services”), improve your experience on the Website, enhance and develop the Services, protect our rights and interests, carry out internal business and administrative operations that support Service delivery, and meet any legal or regulatory obligations.
We also process data to better understand your needs and preferences and improve how we interact with you.
• To dedicate significant resources to respecting your rights over your Personal Data:
We invest heavily in mechanisms that allow you to exercise your rights as a data subject. You may contact us at any time to access, correct, delete, restrict processing of, or transfer your Personal Data. We will respond to your requests in accordance with applicable law.
• To protect your Personal Data with strong safeguards:
While we cannot guarantee absolute security, we implement and maintain a comprehensive set of technical and organisational measures to protect your Personal Data against unauthorised access, loss, misuse or unlawful processing.
Our Comprehensive Privacy Policy
1. Scope
This Policy describes what types of Personal Data we collect, how we collect it, how we use it, when we share it with third parties, how we secure it, and all related processing activities.
“Personal Data” means any information relating to an identified or identifiable natural person. An identifiable person is someone who can be identified, directly or indirectly, in combination with other data we hold or have access to.
“Processing” means any operation or set of operations performed on Personal Data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure by transmission, dissemination, alignment, restriction, erasure or destruction.
Our Services are intended for a general adult audience and are not directed at children under 18. We do not knowingly collect data from individuals under 18. If we discover such data has been collected, we will promptly delete it.
2. When Do We Collect Personal Data About You?
We collect Personal Data whenever you use the Services, interact with our support channels, or visit the Website. Sometimes you provide it directly to us; in other cases we collect it automatically through your interactions or receive it from trusted partners.
3. No Obligation to Provide Personal Data & Consequences
You are not obliged to provide us with any Personal Data. However, if you choose not to provide requested information in certain situations, we may not be able to deliver the Services, you may be unable to use parts of the Website, or some features may not function correctly.
4. Types of Personal Data We Collect
Website visit data (automatic collection):
Online activity logs, traffic data (including IP address, access time & date, pages visited, language settings, browser type & version, device information, crash reports). Some of this data may not personally identify you.
Data you provide directly:
Any information you voluntarily give when interacting with third-party trading platforms through us.
Data provided specifically for forwarding to third-party platforms:
Full name, telephone number, email address.
5. Purposes of Processing & Legal Basis
We process your Personal Data only when we have a valid legal ground to do so.
The main legal bases we rely on are:
- Your consent (when you explicitly provide data for us to forward to a third-party trading platform)
- Legitimate interests (improving Services, fraud prevention, analytics, defending legal claims, etc.)
- Legal obligation (compliance with laws, court orders, regulatory requirements)
For a full list of purposes and corresponding legal bases, see the table below:
| # | Purpose | Legal Basis |
| 1 | Forwarding your data to third parties at your request for trading purposes | Consent |
| 2 | Responding to your questions, requests and support needs | Legitimate interests |
| 3 | Complying with legal obligations, court orders or regulatory requirements | Legal obligation |
| 4 | Improving and developing our Services (including bug fixes and analytics) | Legitimate interests |
| 5 | Preventing fraud, abuse and misuse of the Website/Services | Legitimate interests |
| 6 | Performing internal business operations (accounting, planning, audits, etc.) | Legitimate interests |
| 7 | Conducting statistical analysis and market research | Legitimate interests |
| 8 | Protecting our rights, property and safety (including legal claims) | Legitimate interests |
6. Sharing Personal Data with Third Parties
We may share your Personal Data with service providers who assist us with hosting, analytics, storage, technical support, fraud detection and similar functions.
When you explicitly request it, we forward certain data (name, phone, email) to third-party trading platforms. These platforms process your data according to their own privacy policies.
We may also share data with affiliates, business partners, regulators, law enforcement or courts when required to protect rights or comply with law.
In the event of a merger, acquisition, asset sale or similar transaction, your data may be transferred to the relevant parties.
7. Cookies & Third-Party Technologies
We and our partners use cookies and similar technologies on the Website. Cookies are small text files that help us remember preferences, analyse usage, improve performance and deliver personalised content.
Session cookies are deleted when you close your browser. Persistent cookies remain until their expiry date or until you delete them.
Types of cookies we use:
| Type | Purpose | More info |
| Strictly Necessary | Enable core Website navigation and requested features | Essential for basic functionality; usually session-based |
| Functionality | Remember preferences and settings across visits | Persistent; improve user experience |
| Performance / Analytics | Collect anonymised usage statistics to improve the site | Help us understand how the site is used; mostly persistent |
Managing cookies
You can control cookies through your browser settings. Instructions for popular browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Note: blocking cookies may affect some Website features.
Online Tracking Notice
Currently, our services do not respond to Do-Not-Track signals.
8. Data Retention
We keep Personal Data only as long as necessary for the purposes described in this Policy or as required by law.
Data forwarded to third-party trading platforms is typically retained for 12 months (extendable with your consent).
We regularly review stored data and securely delete information that is no longer needed.
9. International Data Transfers
Your Personal Data may be transferred to countries outside Ireland / the EEA. When this happens, we use appropriate safeguards (e.g. EU adequacy decisions or Standard Contractual Clauses) to protect your data and rights.
For more information about safeguards, contact us at [email protected]
10. Security of Your Personal Data
We apply industry-standard technical and organisational measures to protect your data against unauthorised access, loss, alteration or unlawful processing.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
11. Third-Party Links
The Website may contain links to external sites. We do not control these sites and are not responsible for their privacy practices or content. Always review their policies before sharing information.
12. Your Rights
You have the right to access, correct, delete, restrict processing of, or receive a copy of your Personal Data. You may also object to processing (including for direct marketing) and withdraw consent at any time.
If you are in the EEA / Ireland, you also have the right to data portability and to lodge a complaint with the Data Protection Commission (Ireland) or your local supervisory authority.
To exercise any of these rights, email us at [email protected]
We usually respond within one month (extendable in complex cases). Most requests are free unless they are manifestly excessive or repetitive.
13. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated “Last updated” date. Significant changes will be notified via appropriate channels.
Continued use of the Website after changes constitutes acceptance of the updated Policy.